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Do you provide same-day delivery?

Absolutely! if your order is placed by 3 pm in the recipient's time zone, your order will be delivered that very day (unless you specify otherwise). If you place the order after 3 pm, the first available delivery date is the following day.

 Do you deliver on Sundays?

We deliver on Sundays.

 Do you deliver internationally?

Yes, we are capable of fulfilling your order to Turkey and abroad, however this service is available by EMAIL only, so send us an email to place your international order.

 What is your delivery charge?

The product price covers the charges for processing the order and the delivery of the item.

How will I know if my order has been submitted successfully?

You will receive an order confirmation email immediately after placing your order at This confirms that your order has been received and is being processed. If you do not receive an email confirmation, please check your "junk" or "spam" folder in case the email was filtered by your Internet service provider. To ensure delivery of your order confirmation, please add to your address book.
If you do not receive your email confirmation and it is not in your junk mail folder, please contact us immediately to ensure that the order was submitted successfully.

 How will I know if my order has been delivered?

You will receive a delivery confirmation email as soon as the delivery is done successfully.

Can my order be changed or cancelled once it has been placed?

If your order has not yet been fulfilled, we will be happy to make changes to your order. During floral holidays we require all changes or cancellations at least 24 hours prior to the delivery date. Please submit all changes/cancellation requests to 

Can I customize my order?

The products on our website may be slightly modified by request, but cannot be guaranteed. For example, if the product you select has pink roses and you prefer red roses, you may add this modification in the "comment" field in checkout. The fulfilling florist will try to match your request as closely as possible, but custom requests cannot be guaranteed.

What payment types do you accept?

We accept Visa, Mastercard, American Express, Discover and PayPal.

When will my credit card be charged?

We will attempt to secure authorization on your credit card at the point of purchase online. If we receive verification of sufficient funds, your order will be completed and transferred securely to us. Your account will be charged on the day of purchase.